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Luxury Escapes newest review score list

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Luxury Escapes

Have you wrapped up an exhausting week and are in anticipation of a tranquil weekend? Are you pondering over taking a trip to someplace? You might want to consider booking a getaway to your fantasy destination via Luxury Escapes. How do you arrange your holiday? Does their service generate efficient results? Are their prices justifiable? Before you avail their services, ensure to glance through the customer input. Read evaluations left by erstwhile clients to verify their reliability.

Luxury Escapes Official


About Luxury Escapes

Luxury Escapes, situated in Melbourne, Australia, is a travel booking agency accredited by IATA. Lux Group Limited, a privately-owned firm established in 2009 by Adam Schwab and Jeremy Same, is the parent company of Luxury Escapes. Operating with over 250 employees globally, Lux Group’s headquarters are scattered across Sydney, Luxury Escapes Melbourne, Bangalore, Singapore, and San Francisco. Their mission is to elicit happiness by rendering extraordinary discounts on the world’s premier vacations. Additionally, they offer a complimentary mobile app downloadable from the Apple Store or Google Play.

Luxury Escapes newest review score list

1 trustpilot


Products and Services of Luxury Escapes

Luxury Escapes proffers services corresponding to travel, accommodation, and other recreational activities booking, ticketing and other associated services. The categories of products and services enlisted by Luxury Escapes comprise hotels and resorts, tours and cruises, homes and villas, last-minute escapades, inspiration, gift cards, and more. The prices declared on the product page during your order persist for any order placed on Luxury Escapes. All prices are conclusive, inclusive of GST (where valid) and all other price components (including pertinent taxes and charges). Acceptable payment options consist of Klarna, Visa, Maestro, MasterCard, and American Express. Cudo, Deals, Treat Me, Scoopon, and Travelshoot are amongst their associated brands. The website restricts access or registration as a member for anyone younger than 18 years of age.


Delivery and Shipping Policies of Luxury Escapes

The company’s website does not detail any shipping or delivery services. For any queries regarding this section, please establish contact with their customer support.


Refund Policy of Luxury Escapes

A Refund request must be initiated via the form on the Luxury Escapes website’s ‘Contact Us’ section. In alignment with their refund policy, all members requesting a refund will be required to provide extensive details on their refund needs. Luxury Escapes communicates with the relevant merchant accountable for fulfilling the proposed offer to authenticate the accuracy of some or all of the details enclosed in the refund request. If a refund request is deemed mismatching with their policy or invalid according to Luxury Escapes, the refund request may be declined at their unquestionable discretion. The company bears no obligation to furnish reasons for the denial of your requests. The refund will be credited to the Credit Card employed during the purchase.

Luxury Escapes newest review score list

1  trustpilot

Above and beyond service from Kirsty B

Kirsty B was fantastic helping us out together a package with more than one location and flights. She moved dates around, tried different hotels and gave us first hand advice to help make decisions. She went above and beyond, staying on past her shift finish time to ensure everything was booked and finalised.

We are so grateful and appreciate the excellent service she provided! I’m sure we are going to have a fantastic time thanks to her ☺️

Date of experience: February 18, 2024

Lauren S was friendly and very quickly able to address my issue. Gave me a lot of confidence that Luxury Escapes is a trustworthy organisation and one that looks after its staff as much as it does its customers.

Date of experience: February 19, 2024

Good customer service at Luxury Escapes

Had to call the Luxury Escapes to finalise a booking payment of an upcoming trip.
I received a call back after a few hours and spoke to Doris who kindly and efficiently handled the payment.
She was professional, courteous and thorough.
Thank you

Date of experience: February 16, 2024

2 tripadvisor

luxury escapes review

Our family of 7, booked a Maldives trip with Luxury Escapes. We actually found the hotel on Luxury Escapes’ website and booked with them because the deal was better than we could find on our own. We saved almost 25% compared to booking directly with the hotel. Rob B. from Luxury Escape assisted with our booking and he was kind and patient. His patience helped make our booking experience. The trip isn’t for many months so I can comment on the experience, but I’ll try to provide an update when we return. At least for the booking experience, we’d definitely go through Luxury Escapes again!

Date of experience: January 2024

Booked a weekend with hatted restaurant meal included at Lillianfels. Had to reschedule due to unexpected medial complications. Anna and Kelly at Luxury Escapes were great in handling this. Once you have a case number their system recognises you and you get put through to customer service more quickly. Very happy with the outcome. Thanks to all.

Date of experience: February 2024

3 glassdoor.sg

Have you utilized Luxury Escapes’ services before? What is your opinion about their offerings? How satisfying was the overall experience?
If you haven’t booked a travel package with luxury escapes, book your next exciting trip now. Believe in the reviews of many netizens, you will not regret your choice.

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